Games

Seal Of Quality: Game Certification Increases Player Confidence

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Gambling certification by independent testing agencies (like eCOGRA) has become an absolute must for iGaming operators. Given the level of competition in the industry, trying to attract players without one of these certifications is getting harder and harder. This article will tell you about what a gambling license is, why you need it, and how Slotegrator can help you acquire it.

Certificates let users know if the website they are visiting is a secure gaming platform or taking a risk by making a deposit.

The gambling license covers many aspects of online casino development, from the fairness of the games they offer to the operator’s measures to maintain responsible gambling and protect vulnerable players.

This article will look at the main aspects that certifiers focus on when conducting their audits and explore why certifications are necessary to players and regulators. Gaming certification is essential for online casino development success, and certified game providers will add legitimacy to your platform.

Game certification

There are several organizations dedicated to certifying iGaming content. Testing agencies and laboratories such as eCOGRA, BMM Testlabs, GLI, iTechLabs, TriSigma, SIQ, and QUINEL conduct independent reviews to ensure that platform games offer players a fair and transparent experience.

The two most important game features being tested in-depth are Return to Player (RTP) and Random Number Generator (RNG). Tests are carried out both on the supplier’s side to make sure that the product’s characteristics correspond to those declared by the developers and on the operator’s side to confirm that it did not affect the gaming experience in any way.

Return to Player (RTP)

The average return to player (RTP) or RTP is a measure of the expected difference between how much a gambling machine (particularly a slot) pays out and how much visitors spend on a game. To create transparency, operators in regulated jurisdictions need to publish a list of all games available on the website and their RTPs.

However, the return percentage is calculated for tens of thousands of games. The player cannot expect that individual gaming sessions will be paid according to this percentage, so the visitor can’t verify the accuracy of these numbers.

This is where independent agencies come into play – they analyze the distribution of payments (after checking the accuracy of the data) and confirm that it corresponds to the stated RTP percentage. Typically, these tests are done monthly.

Random Number Generators (RNG)

Random number generation is at the core of the iGaming industry. A random number generator, or RNG, is a tool that generates a sequence of numbers that cannot be predicted with reasonable probability.

Each set of numbers that an RNG produces is converted into a sequence of symbols that appears on the reels of the machine or card. When we talk about “certified games” offered by developers, we are talking about products whose RNG has been tested and validated by the vendor.

RTP testing perfectly illustrates the fairness of the slot because this indicator does not depend on the player’s actions. However, when it comes to card games, every decision changes the RTP. For these games, the best way to guarantee transparency is to confirm the fairness of the RNG.

RNG audits are performed by comparing the distribution of maps and the frequency of certain events with theoretical probabilities. The same method applies to games using dice (like craps) or balls (like bingo).

Studios with live dealers

Live gaming is a growing industry that requires a particular set of tests and inspections for a consistent online casino development. In addition to monitoring game results and statistical probabilities and RTP checks, agencies check the training of all product-related personnel. They also ensure that the provider’s policy for dealing with errors, inaccuracies, and collaboration between players and croupiers is up to standards.

Suitability for jurisdiction

All regulated jurisdictions have unique requirements for gambling license and platforms and back-office systems, administrative procedures, and marketing.

Certification bodies are authorized to conduct exhaustive compliance checks to ensure that both the product and the business that offers it meets the requirements set forth by local regulatory authorities.

Operators can rely on reports from certifiers when they want to partner with software vendors or adapt to the nuances of specific markets. This helps to avoid sanctions and fines.

Information Security

Information security is a vital aspect of any online casino development service. Operators have access to users’ personal information and financial data; therefore, they are expected to strictly adhere to privacy standards and use security software to work with this data.

Specific standards depend on jurisdiction, but they are influenced by legislation with extraterritorial effects, for example, the General Data Protection Regulation adopted in the European Union.

Since 2018, the iGaming industry has been experiencing a trend of increasing privacy requirements and an increase in public awareness about the issue of personal data security. For this reason, certifications that can help reassure players are more important than ever.

Some testing organizations are also ISO accredited to test operator security systems and perform comprehensive cybersecurity standards from simple pen tests to social engineering penetration tests.

Studios offer their office platforms and solutions to test and certify their products to gain a competitive edge. Suppose you choose software from a third-party provider. In that case, the least risky option is a certified product.

It is also worth mentioning that many regulated markets require operators to report automatically, which is a direct communication channel between the operator’s machines and the local regulator. Testing organizations conduct checks on the submitted data to verify their integrity and ensure that the introduced processes meet the regulator’s requirements. This also applies to the gambling license establishment’s software and third-party programs, as well as their integration.

Protecting players and vulnerable populations

Most regulated jurisdictions are trying to balance the gambling license industry and make sure it doesn’t become a social issue for a hassle free online casino development. For this reason, player protection is usually taken very seriously.

There are stringent measures that regulate the visibility and content of marketing campaigns to prevent the operator’s ads from being shown to minors.

Attempts by those under the age of adult to play are prevented through an identity verification procedure, which requires documents. Moreover, operators are expected to clearly and clearly explain that the site is intended for adults and have a policy according to which you can immediately block the account and return the deposit if it nevertheless turns out that the player does not meet the age criteria.

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